English
9
107 reviews in the last 12 months
93% recommends your company

Reviews for ABN AMRO Loans

  • Total score 8.9
  • Total number of reviews 116
  • Recommendations 93%
  • Page views 1,217

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10

Quick, easy and smooth.

The loan process was very easy and quickly, well explained and with clear communication.

  • Would you recommend us? Yes
Leonardo , Heerlen

Response from the business owner

Hi Leonardo, Thank you for your review! I'm very happy to hear that everything went smoothly and was clear. Have a very pleasant evening, Roeland

10

Easy and efficient. Very thorough in the reviews

Very pleasant. Information was readily available and questions were answered quickly and effectively.

  • Would you recommend us? Yes
Dineo Mnisi , Den haag

Response from the business owner

Hi Dineo Mnisi, Thank you for taking the time to write us a review. I'm glad to hear that everything went well and according to expectation! Hope to see you again in the future, Roeland

8

Very accomodating at the beginning

The requested documentation was not clear, continually asked for different documentation despite the provided ID fitting the criteria. Slow to respond during actual application and even outside their own stated time frame. Requested additional documentation not stated in the original application. Money was received quickly once application was approved.

  • Would you recommend us? Yes
John , Den Haag

Response from the business owner

Dear John, Thank you for taking the time to write us a review. I'm sorry to hear that the ID documentation requirements were not clear. If I understand correctly as of this time your application has been processed succesfully. Please let us know if there's anything (else) we may assist with. Thank you again and kind regards, Roeland ABN AMRO Digital Contacts

8

Fast and friendly process, bit high interest rate.

As above

  • Would you recommend us? Yes
Ewa , Uitgeest

Response from the business owner

Good afternoon Ewa, We appreciate that you took the time to share your feedback with us. Thanks for that. Kind regards, Sangeeta ABN AMRO Digital Contacts

10

Smooth.

Transperant, flexible, fast, reliable

  • Would you recommend us? Yes
Anonymous , Utrecht

Response from the business owner

Dear Mr/Mrs, Thank you for your positive feedback. Glad to hear that we serviced you to your satisfactory. Best regards, Robbie ABN AMRO Digital Contacts

10

smooth and prompt and clear-cut

Thank you for the easy reliable and in English documents experience.

  • Would you recommend us? Yes
ME , AMSTELVEEN

Response from the business owner

Good afternoon, I'm glad to read that you're experience with the application was this smooth. Thanks for the feedback! Kind regards, Rob ABN AMRO Webcare

6

Technical issues caused unnecessary delay, also delay in reviewing the application

Online application indicated immigration status was unacceptable for the loan (which was totally incorrect) and caused delays until this was determined to be a system issue, which took another 48 hours to fix. The application was submitted on a Wednesday night and no feedback from the application was received until Monday although the website indicates loans will be reviewed within one working day. At least on Monday once the feedback was addressed the loan was approved quickly.

  • Would you recommend us? Yes
Stuart , Bocholtz

Response from the business owner

Good morning Stuart, Thank you for your feedback and apologies for the delays and technical issues you experienced. I understand this must have been frustrating. We're glad to hear that your loan was approved quickly once the issue was addressed. Iman ABN AMRO Webcare

10

Great experience

I got helped out with all my questions and concerns. Great costumer service and very friendly indeed!

  • Would you recommend us? Yes
Abbas , Utrecht

Response from the business owner

Good evening Abbas, I'm glad you received such good help and are satisfied. Thank you for your postitive review, we appreciate that! Daphne ABN AMRO Webcare

8

Done and dusted within 5 days!

I applied online on Monday and had the funds to purchase my new car on Friday. There were a couple of glitches with additional documents needed, as I am an expat, but this was all done online. Overall, the process was quite smooth and I am happy with the service and the timeline that everything was handled. I was able to pick up my new car 2 days later so all good.

  • Would you recommend us? Yes
Tracey , Almere

Response from the business owner

Good evening Tracey. Thank you for sharing your experience and giving a review on how your application went. Glad to hear the process was quite smooth and that you are happy with the service and the time it took to arrange the funds. Have a wonderful evening! Floris ABN AMRO Webcare

10

Super easy to get all the information you need

It was a fast and easy process. The interests are a bit higher than expected, but it will help me with what I need. The application itself, smart, sharp and simple.

  • Would you recommend us? Yes
Ana , Voorburg

Response from the business owner

Hi Ana, Thanks for sharing your experience, we appreciate that! Lieke

9

All perfect and fast

Everything went smooth and fast

  • Would you recommend us? Yes
Lukasz , Vleuten

Response from the business owner

Dear Lukasz, Glad to hear you had smooth experiences with us. That is what we like to hear. Thank you for letting us know that everything went accordingly to plan. Best regards, Robbie ABN AMRO Webcare

3

Long delays

I waited three months for the money to arrive in my account after the loan was requested.

  • Would you recommend us? No
Konstantin , Diemen

Response from the business owner

Hi Konstantin, I'm sorry to hear that, this should not take this long. Thanks for sharing your experience, I can see why you're not positive about the speed/delivery time in this case. I hope we eventually sorted everything out for you. Lieke

10

Appreciated

It took a while, but they were right in all the details requested. I am grateful for the opportunity and support provided by my only bank ABN AMRO in the Netherlands

  • Would you recommend us? Yes
MUSTAFA AKIN , BRUNSSUM

Response from the business owner

Hello Mustafa, Thanks for your positive review! I'm glad you are happy with our service and good to read that it worked out. Kind regards, Iman ABN AMRO Webcare

10

Perfect

Very good service excellent

  • Would you recommend us? Yes
Eurvin Korsen , Rotterdam

Response from the business owner

Hello Eurvin, I'm glad to read that you're experience with us is such a positive one. Thanks for the feedback! Kind regards, Elvira

10

Absolutely smooth and Very well processed

The whole interaction was very user friendly, All i needed to do was to provide necessary documents. i liked the way feedback was provided through messaging through the app, but email could also work. What i like about ABN AMRO is that it’s very product oriented, like banking and managing finances has turned into managing some packages that you can easily enable. I’ve been a customer since I moved to Netherlands and I am not planning to move away at all.

  • Would you recommend us? Yes
Salar , Amsterdam

Response from the business owner

Hello Salar, Thank you so much for your kind words. Glad to hear that everything went well Kind regards, Elvira ABN AMRO Webcare

10

I was great

The staff was wuite helpful and the process was smooth.

  • Would you recommend us? Yes
cevriye , Hilversum

Response from the business owner

Good morning Cevriye, Thanks for sharing your experience with the loan application and happy to read that my colleagues as well as the process could meet your expectation. Kind regards, Rob ABN AMRO Webcare

10

Very easy to apply and fast transaction

It is really good service. They always respond immediately and the process really takes a lottle time! I will definitely recommend!

  • Would you recommend us? Yes
Jona , Nijmegen

Response from the business owner

Hi Jona, I'm glad to read that you're experience with us is such a positive one. Thanks for the feedback! Kind regards, Joanne

10

Very simple to apply, the next day in my account

Always happy with ABN Amro services. I applied for this loan from ABN website and very quickly my loan was approved and the money transferred to my account.

  • Would you recommend us? Yes
Maxime , Deventer

Response from the business owner

Hi Maxime, I'm happy to see that it was very simple to apply and the transfer was received the next day! Thank you for your feedback. :) Kind regards, Shenice ABN AMRO Webcare

10

Excellent

Quick, professional, transparent process

  • Would you recommend us? Yes
Vladimirova Dimi , The Hague

Response from the business owner

Hi Vladimirova, Thank you so much for your kind words. Glad to hear that everything was quickly arranged without losing transparency. Kind regards, Joanne ABN AMRO Webcare

10

it was a really transparent process for a customer who doesn't have much idea on finance

please really easy to communicate with the bank. It is really easy to use Mobile banking application.

  • Would you recommend us? Yes
Ahmet , Amsterdam

Response from the business owner

Hi Ahmet, Glad to hear that everything went smoothly and that communicating with us was easy. Thanks for the review! Kind regards, Joanne ABN AMRO Webcare

5

Not the easiest process

Lots of documents being asked, even though being a customer with them for 6 years already.

  • Would you recommend us? No
Joe , Amsterdam

Response from the business owner

Hello Joe, Thanks for taking the time to share your experience with your application. In case of a loan application, we're obliged to check certain information. Depending on the type of loan request, we may request that you provide us several documents. If you have any questions, please let us know! Elvira ABN AMRO Webcare

10

Very smooth and very fast!

The process went very smoothly. The application completed very fast and in general excellent service.

  • Would you recommend us? Yes
N , Groesbeek

Response from the business owner

Hello N, That's great to hear! Thank you for leaving your review. Elvira ABN AMRO Webcare

10

Very easy to get what I needed

Doing the application online was very easy. It's great to have a portal where you simulate values, upload the documents and get everything done without the hassle of going through calls or multiple meetings to justify yourself. I appreciate how easy it is to get a loan with ABN.

  • Would you recommend us? Yes
Marcelo , Rotterdam

Response from the business owner

Good afternoon Marcelo, Thank you very much for your very positive review! Have a great weekend! Floris ABN AMRO Webcare

10

Great!

Kind and helpful service

  • Would you recommend us? Yes
Dorota , Waalwijk
10

Perfect and quick

Always good, quick and easy.

  • Would you recommend us? Yes
Necati , HILLEGOM

Response from the business owner

Hello Necati, Thanks for taking the time to share your experience with your application. Elvira ABN AMRO Webcare

Company details

10 Gustav Mahlerlaan

Amsterdam 1082 PP

0800 0240711

[email protected]

www.abnamro.nl/en/personal/loans/index.html

About ABN AMRO Loans

ABN AMRO helps you to choose a loan that suits your personal and financial situation, so that you can borrow responsibly for the entire term.

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