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9
108 reviews in the last 12 months
93% recommends your company

Reviews for ABN AMRO Loans

  • Total score 9
  • Total number of reviews 117
  • Recommendations 93%
  • Page views 1,265

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10

Perfect and quick

Always good, quick and easy.

  • Would you recommend us? Yes
Necati , HILLEGOM

Response from the business owner

Hello Necati, Thanks for taking the time to share your experience with your application. Elvira ABN AMRO Webcare

10

Very good service and well explained

The application for a loan was very streamlined on the website and I like that I can repay the loan fast because payments are variable

  • Would you recommend us? Yes
Johannes , Den Bosch

Response from the business owner

Hi Johannes, We appreciate it that you took the time to send us your feedback! Elvira ABN AMRO Webcare

8

Hassle free and transparent

We had a great experience while working out this loan process with ABN AMRO. The loan officer from ABN was very helpful in understanding our requirements and working with us to get the right documents for processing the loan. Approval process was very quick. We had some misunderstanding with respect to documents submitted and the officer was very supportive here in getting things sorted out. Overall a very good experience!

  • Would you recommend us? Yes
Manoj , Lelystad

Response from the business owner

Hello Manoj, Thank you for sharing your experience. Nice to hear that you had such a good experience during the contact and application for the loan. If there's anything else we can help with, please let us know. Gabie ABN AMRO Webcare

6

There was delay in the process and no response from the bank

After completing the personal identification at our home by the bank employee, I was informed that the completing the due diligence was the last step to complete the process. After filling due diligence form and submitting, I contacted the bank over the phone and an employee confirmed that everything is fine and I should get the money in 2 days. So, I made an appointment with the car dealer for the delivery. But even after 3 days, money wasn't credited and no one from bank contacted me. When I called the bank again they said that they can't see with I spoke with and they have no record of it. Also, they said there is an issue in the system and they have to talk to my partner. Even after it, they didn't confirm when everything will be resolved. I had to call multiple times to understand the status and finally got it after 1 week delay. I had to cancel the appointment with dealer and just wait.

  • Would you recommend us? Yes
Sumanth Kadur Renuka , Almere

Response from the business owner

Hello Sumanth, I'm sorry to hear that you had to call multiple times to understand the status of your application. Especially if you were told that the amount would be available within 2 days and you had to cancel your appointment with the dealer. So thank you for your feedback! If there's still anything else we can help with, please let us know. Elvira ABN AMRO Webcare

8

Well defined, easy to apply and transparent

Eventually it all went well though there was a hiccup due to a mistake in the address at my source. Unfortunately, ABN did not communicate that back so I waited and waited. Then I called and got someone to investigate. After that the hiccup was resolved quickly!

  • Would you recommend us? Yes
Dmitrii , Amsterdam

Response from the business owner

Good morning Dimitri. Thank you for letting us know how you experienced the application and sorry to hear that not everything went smoothly. We also learn from this, so thank you for your feedback! I wish you a nice day. Daphne ABN AMRO Webcare

10

It was fast with all the documents in place

I was really fast approval ,

  • Would you recommend us? Yes
Kishore Mare , Hoofddorp

Response from the business owner

Hi Kishore, Thank you for your positive words! I'm glad to see that the approval went fast. :) Have a nice day. Shenice ABN AMRO Webcare

10

Simplified

Easy process

  • Would you recommend us? Yes
Jimmai , Groningen

Response from the business owner

Hello Jimmai, Thanks for taking the time to share your experience with the application. Kind regards, Elvira ABN AMRO Webcare

10

Great! Speedy, helpful, easy!

Thank you!

  • Would you recommend us? Yes
Mahmut Guleryuz , Haarlem

Response from the business owner

You're welcome! Enjoy your day. Elvira ABN AMRO Webcare

8

Good

it was good but i thought couple of things could be better I naturally intend to reply to the email i received asking documents. however, i need to send to different email address which requires concious efforts. it would be good if there is any digital dossier where i can add my documents rather sending over email.

  • Would you recommend us? Yes
Hari Prasanth Sivalingam , Amstelveen

Response from the business owner

Hello Hari, Thank you for pointing out what you think could be improved in the process. Your feedback will help us serve our customers better in the future. Apologies for taking extra effort. We appreciate your review. Wishing you a wonderful day. Sangeeta ABN AMRO Webcare

10

Fast and seamless

The whole process was online, fast and very seamless. It got a response via email the next day if I recall correctly.

  • Would you recommend us? Yes
Victoria , Amsterdam

Response from the business owner

Hi Victoria, Thanks for taking the time to share your experience with the application. Kind regards, Rob ABN AMRO Webcare

10

Smooth

Overall, it was a smooth and fast process of handling my request.

  • Would you recommend us? Yes
Mohamed , Middelburg

Response from the business owner

Good afternoon Mohamed, Glad to read that the application went smooth. Thanks for the review. Kind regards, Rob ABN AMRO

10

As usual, very efficient and fast

I have been using ABN AMRO for 10 years and I am very happy with the products.

  • Would you recommend us? Yes
Alper Kiremitci , Delft

Response from the business owner

Good afternoon, Thank you for letting us know you've been a satisfied customer for already ten years! I trust we will continue our valued partnership for many more years to come. Kind regards, Rob ABN AMRO Webcare

9

Fast and easy

The application process was superfast and supereqsy, especially as every info and documents was also available not only in Dutch but also in English.

  • Would you recommend us? Yes
Pal , Szabo

Response from the business owner

Hi Pal, Great that the application went so smoothly. Thanks for sharing. Kind regards, Rob ABN AMRO Webcare

8

It was smooth process

It was smooth process. I am happy.

  • Would you recommend us? Yes
Emre , Amstelveen

Response from the business owner

Hi Emre, Good to read that the application went smooth. Thanks for sharing your experience! Kind regards, Rob ABN AMRO Webcare

10

Quick and fantastic

Quick, fantastic checks and collection is easy.

  • Would you recommend us? Yes
Damiete BRIGGS , Delfgauw

Response from the business owner

Good morning Damiete, Thanks for sharing this review on our service. Kind regards, Rob ABN AMRO Webcare

5

So so

A certain interest rate was advertised (around 7%)but when you actually apply and fill out what you intend to loan the interest rate almost doubles (around 14 %)

  • Would you recommend us? No
Irele , Rotterdam

Response from the business owner

Good morning Irele, Sorry to read that the information on our site didn’t match the actual interest rate on the loan you wanted to apply for. The interest rate we can offer you on a loan depends on several variables though. I invite you contact our loan department on this matter, so they can give you some background information on the interest accrual. You can reach them on 0800 - 024 07 11 (free of charge). Kind regards, Rob ABN AMRO Webcare

10

Excellent

Amazing and satisfying conversation with ABN representatives by phone

  • Would you recommend us? Yes
Stanislav , Brielle

Response from the business owner

Good morning Stanislav, Thanks for sharing your experience with our loan department and great to read that our service met your expectation. Kind regards, Rob ABN AMRO Webcare

Company details

10 Gustav Mahlerlaan

Amsterdam 1082 PP

0800 0240711

[email protected]

www.abnamro.nl/en/personal/loans/index.html

About ABN AMRO Loans

ABN AMRO helps you to choose a loan that suits your personal and financial situation, so that you can borrow responsibly for the entire term.

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