A satisfied customer is worth its weight in gold. Reviews play a major role in the consumer’s choice process. That is why as a buyer we like to read the experiences of customers or users before we make a purchase or decide to become a customer. After all, reliable reviews arouse the trust of a customer. They are and will therefore remain important for every entrepreneur.
Benefits of online reviews
When orienting on making a purchase, reviews are of great added value. This applies to both consumers and business purchasers and to both products and services. Everyone wants to have the confidence that they are dealing with a trustworthy party. Reviews are the online version of word-of-mouth advertising. That form of promotion has proven itself a long time ago.
These are the benefits of online reviews:
- Reviews create confidence with new customers in the purchase process
- Reviews give you more insight into what customers think is important
- Reviews give you the opportunity to improve your products and/or services
- It brings you more new customers
- Online reviews show your distinctiveness
- You show how your company deals with customers
- Reviews give you the opportunity to thank customers for a positive review and to tap into areas for improvement.
- You show everyone how professionally you deal with comments, which builds confidence of a potential client.
- In many industries there is an excess of providers, reviews give you an edge over the competition.
The best companies have preceded you
Klantenvertellen is the market leader in the Netherlands in the field of customer reviews. Companies that work with us can be recognised by our logo or the use of our brand name, possibly in combination with a sector-specific widget. Experience the benefits for yourself and start working with our user-friendly review system, which is suitable for any industry.
Our review specialists are happy to think together with you about an effective approach for your company. The best companies have preceded you. Here you will find an overview of our partners and clients. In addition, we have made agreements with various sector organisations.
Do you have a webshop? Then look at the website of kiyoh, our specialised branch for sellers with an online web shop.