Reactie van het bedrijf
Dear mister Ayber,
Thank you for writing a review and letting us know your thoughts. We have discussed this matter via email already.
We feel sorrowful that you feel this way. We can totally understand that you feel betrayed at first. However, once we explained the situation, we’d hope you understand the other side of the story which makes it more logical.
Our experienced occasion broker was right with the estimation. The buyer that you sold your car for, did not ask *** nor received it. *** was right. What happens after the sale is closed, is out of our hands. We did call your buyer to ask how the raise of *** was made by the garage that bought the car from your buyer. Their asking price includes the warranty of *** euro’s, the tax they have to pay (which is 50%), the restoration and paying the insurance while the car is waiting for their next owner. Sometimes, that takes a year which means the dealer needs to pay many hidden costs you wouldn’t know in advance.
Hopefully, this time we delivered the message well so you can better understand and hopefully, feel less resentment.
Kind regards,
Team OSW
