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9

4 sterren: goede service, goed behandeld

NON

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? IN CHARGE OF PAORC PROJECT
  • Were you involved in selection of the service provider, i.c. KIT? No
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? THE GOALS HAVE BEEN COMPLETLY MET
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
10

5 sterren: perfect, zeker aan te bevelen

The client's expectations for the mission were, not only to build the capacity of departmental agents in the area of capitalization, but also to make them self-sufficient so that they themselves could conduct capitalization processes. Thanks to the support of KIT and the perfect knowledge of the context by the experts, the expectations have been reached. The level of satisfaction expressed by the beneficiaries is over 90% and today the Ministry effectively ensures the relay on the issue of capitalization.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Assistant Technique National, Capacity building
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

These goals have been met.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Senior Consultant
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
10

5 sterren: perfect, zeker aan te bevelen

Improvements not necessary on this project. Marcelo was great to work with.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Project Manager
  • Were you involved in selection of the service provider, i.c. KIT? No
  • Were you involved in formulating the ToR for the assignment to KIT? No
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? They were met in full.
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

After having checked with colleagues that were involved in this service contract, I can confirm the the goals were met.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Country Representative and Chief of Party
  • Were you involved in selection of the service provider, i.c. KIT? No
  • Were you involved in formulating the ToR for the assignment to KIT? No
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? No
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
7

3 sterren: voldoende, een redelijke ervaring

In the future, please make sure to keep the original files (invoices etc.) of the expenses that are claimed with us and send these to our office. Our office needs these files for the financial administration of the expenses within the project. This was agreed in the contract, but has sometimes gone wrong (original files were not kept). In the last months of our collaboration, this went rather well.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Project Manager
  • Were you involved in selection of the service provider, i.c. KIT? No
  • Were you involved in formulating the ToR for the assignment to KIT? No
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? In the several assignments that involved M&E analyses, we have been satisfied with how the work delivered has met the goals described in the ToRs.
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

improve the financials budget and expenses monitoring

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Formal chief of party ISSD project and IFDC country representative
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? very highly appreciated by IFDC and all stakeholders
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

Not really for now...This has been a smooth process

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Deputy Director
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

The KIT team put together two strong set of papers in a short period of time and IDRC is, overall, very pleased with the quality of their work. Based on feedback from the earlier drafts, KIT added weight, evidence and details to clarify their findings. The team did a commendable job in meeting the terms of reference for this work in the timeline. We thank them for their hard work, professionalism, timeliness and dedication to produce two high quality reports.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Senior Program Officer
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

No; the flexibility of the KIT team in adapting to our needs and ultimate goal of establishing a strong partnership was much appreciated.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Director, CGIAR Research Program on Livestock
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? The goals of the ToR were not met in a literal sense, but were well met from the perspective of our intentions, which was to provide a means for KIT to identify opportunities for collaboration going forward. Our expectations for the consultancy outputs evolved and were adapted over the course of the consultancy for this reason.
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

The goals are fully consistent with the ToR

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? UN Women
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

The mission delivered a project document based on elaborate interaction with stakeholders in Rwanda. The document has been very useful in developing a new programme, although changes in context have necessitated some flexibility.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? First Secretary, Water and Environment
  • Were you involved in selection of the service provider, i.c. KIT? No
  • Were you involved in formulating the ToR for the assignment to KIT? No
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

Re-design the writeshops. The one we had in June 2017 did not provide satisfying outputs to be able to move forward as expected. Please write the terms of usage below in English - I have no clue what I agree with...

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Deputy program director
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? Met, but with delays
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

Most of the goals have been met. The goals that have not been met were due to delays in getting back from our side or due to changes in circumstances

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Research Fellow (Senior Gender Specialist)
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

This is a difficult one: I work for a non-profit organization, and we have used KIT several times - in fact one of my preferred collaborators. However, in comparison with other providers KIT is relatively expensive, and each time it is getting harder to achieve approval for contracting KIT.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Research Theme Leader, Gender & Social Inclusion
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? fully or almost fully
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

Involve WCDI more in KIT assignments. We try to do this with KIT; but we sometimes feel that it would be nice if it were reciprocated. But overall good collaboration.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? Outputs beyond what could be expected. Reasonable quality, given the short time-frame and too ambitious ToR and travel schedule (insisted on by MinBuZa)
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

KIT was contracted for a final evaluation of a project in Benin. The forthcoming report was of good quality content and well written. The tor emphasized the need to formulate recommendations to the project team as well as relevant stakeholders. This element was well elaborated in the report.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Project manager
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
7

3 sterren: voldoende, een redelijke ervaring

invest more in contributing to and making use of the network of knowledge institutions and practitioners who play a role in Food Security policy and its implementation.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Knowledge policy managment
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? Gerard participated in a complex mission, with multiple objectives and stakeholders. considering circumstances he was able to make a good contribution to the mission and the resulting report.
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

They have been met fully.

  • How satisfied are you with the quality of services provided by KIT? N.v.t.
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Senior Trainer/Consultant
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
10

5 sterren: perfect, zeker aan te bevelen

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? International Development Finance
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment? N.v.t.
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Program Manager
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? No
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Project Manager
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
7

3 sterren: voldoende, een redelijke ervaring

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment? N.v.t.
  • What is your function within your organization? Sustainability Manager
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
8

4 sterren: goede service, goed behandeld

KIT services costs are bit expensive. In addition to KIT's consultant type of services, KIT can also co-design the project with partners and raise funding together or identify funders if possible.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Country Director
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • To what extent have the goals as stated in the ToR been met? 95%
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes
9

4 sterren: goede service, goed behandeld

The goals of the ToR have been met, and even some additional elements were included in the research. The feedback I received from one of the interviewed companies was that the researcher clearly understood the topic and the context in which companies work. My colleagues are overall very satisfied with the report.

  • How satisfied are you with the quality of services provided by KIT?
  • How satisfied are you with KIT’s staff who have conducted the assignment?
  • How satisfied are you with the financial management of the assignment?
  • What is your function within your organization? Senior Monitoring & Evaluation Officer
  • Were you involved in selection of the service provider, i.c. KIT? Yes
  • Were you involved in formulating the ToR for the assignment to KIT? Yes
  • Have you been involved in implementation, monitoring and/or evaluation of this assignment? Yes
  • Would you contract KIT again in future? Yes
  • Would you recommend KIT to others? Yes

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020-5688711

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