Very satisfied!
We are very satisfied with the service provided by Warmland.
To start with, the communication with Tim was very clear and direct, the quotation was sent in English which was really appreciated. It was detailed and explanatory without any hidden costs or clauses.
Secondly, they were available to replace our old boiler on short notice and managed to move the date forward after our old boiler broke down a week before the scheduled appointment. We were very grateful not be left without hot water for a week in December.
Donald, the installer, was friendly and efficient and gladly not put off by our annoying dog who was barking a lot. We had a difficult installation above the stairwell, replacing the 16 year old large boiler, which understandably wasn't easy, and took most of the working day to get done. The new boiler does its job well and the water temperature is perfect and consistent, the radiators do not gurgle anymore.
Since the installation, we had one error on the boiler which was resolved after a phone call to Warmland and resetting the boiler manually. Another thing is that the boiler makes a slight vibration noises from the wind, but this is only during the windy days and we will monitor this. However, we are not worried too much as Warmland provides warranty on installation.
Overall, we are very pleased with the service so far and have signed up for All-in-Service maintenance deal.
We would definitely recommend Warmland for their service, good communication, competency and competitive pricing.