Ignored the contract statement; lowest prices for trade-in
The car i bought from them didn't have a parcel shelf (hoedenplank), so AutoNol promised that they will buy one.
When I took the car they said that the shelf is on the way from the shop and they will send to my address by post. Of course, they didn't, and later they were just ignoring the messages. Well, they offered to pay up to 150 EUR if I find it myself, but the new one costs 650 Eur.
This was directly stated in the contract, still they just ignore the written contract.
Second, they had the lowest trade in prices on the market, 10-14% lower than in other companies.
On the positive note, they had very skilled mechanic who managed to fix the problem with a pedal. But first I had to force their sales that the problem exists and come one more time to their location to fix it which costed me a half of a working day.