Reactie van het bedrijf
Best,
We are sorry to read that you have had problems with your car.
However, your review is incorrect. You have chosen to take the car with you without a delivery package. Then we strongly advise that the car be prepared for use elsewhere. This has not been done... You say that we have taken care of the MOT, but that is something completely different from making a car roadworthy. That is irrelevant. An inspection is not maintenance. You have signed for waiving the warranty. Which is simply possible with a B2B transaction.
Then you give us 3 options:
- We fix the car for free.
- You trade in your car for 100% of the cost price.
-or we meet in court.
In fact, you don't give us a choice. In most cases we will really think along with the customer.
For that reason I would again suggest that you contact us and ask for Lorenzo Lingg. However, if you stick to those 3 options, it will be difficult.