More reviews with smart Invitations
Personally invite customers to leave a review and reach them on their channel of choice. From your email system to WhatsApp.
SMS
Link
A personal request via your customer's channel
Make every order an opportunity for a new review. Send a personalized invitation and reach your customer in their preferred way.
- Reach customers via email system, WhatsApp, SMS, Facebook, and more
- A personalized invitation that customers recognize
- Score instantly with one click using the Easy Click Module
Everything for an optimal response
Send invitations that stand out and drive action.
Multiple channels
Send your invitation via virtually all communication channels: your email system, WhatsApp, SMS, Facebook, and many more.
Easy Click Module
Customers give a score directly in the invitation email with one click. That increases the response rate by an average of 11%.
Personal & recognizable
Send a personalized invitation so customers immediately see that it comes from your business.
Insight into open and click-through rates
See in your dashboard how often invitations are opened and clicked, with a day-to-day view.
Email, WhatsApp, SMS and more
Send review invitations through the channels that your customers really open. Track open- and click-through rates in the dashboard.
Thousands of companies collect reviews with Klantenvertellen
Behind every invitation is a customer who wants to be heard
A good invitation feels personal, arrives on the channel your customer prefers to use, and makes it easy to respond. This way you collect more honest experiences, without burdening your customer.
Easy to integrate
- 1
Choose your platform
We have plug-and-play plugins for, among others, Magento, WooCommerce, Shopify and Lightspeed.
- 2
Install and connect
Connect your webshop to your Klantenvertellen account via your unique API key.
- 3
Invite automatically
With every order, an invitation is automatically scheduled for the customer.
All about invitations
Which channels can I use to send invitations?
You can send invitations through almost all communication channels: your email system, WhatsApp, SMS, Facebook, and many more. This way you reach customers in the way they prefer.
What is the Easy Click Module?
In the invitation email, customers can give a score with a single click. This lowers the threshold and increases the response rate by an average of 11%.
Can I see whether my invitations are opened?
Yes. In the dashboard you can see the open and click-through rates of your invitations, including a day-by-day view, so you know exactly what works.
Can I personalize invitations?
You send a personalized invitation so customers immediately recognize that it comes from your company.
Does this work with my webshop platform?
We have ready-made integrations for, among others, Magento, WooCommerce, Shopify and Lightspeed. View all integration partners or use our API.