More reviews with smart Invitations
Invite customers personally to leave a review and reach them on their preferred channel, from your email system to WhatsApp.
SMS
Link
A personal request, through your customer's channel
Make every order a chance for a new review. Send a personalized invitation and reach your customer in their preferred way.
- Reach customers via email system, WhatsApp, SMS, Facebook, and more
- A personalized invitation that customers recognize
- Score directly in one click with the Easy Click Module
Everything for an optimal response
Send invitations that stand out and drive action.
Multiple channels
Send your invitation through virtually all communication channels: your email system, WhatsApp, SMS, Facebook, and many more.
Easy Click Module
Customers give a score directly in the invitation email with a single click. That increases response rate by an average of 11%.
Personal & relatable
Send a personalized invitation so customers immediately see that it comes from your company.
Insight into open and click-through rates
See in your dashboard how often invitations are opened and clicked, with a day-by-day view.
Email, WhatsApp, SMS, and more.
Send review invitations via the channels that your customers actually open. Track open and click-through rates in the dashboard.
Thousands of companies collect reviews with Klantenvertellen
Behind every invitation is a customer who wants to be heard.
A good invitation feels personal, arrives on the channel your customer prefers to use, and makes it easy to respond. This way you collect more honest experiences, without burdening your customer.
Easy to integrate
- 1
Choose your platform
We have plug-and-play plugins for Magento, WooCommerce, Shopify, and Lightspeed.
- 2
Install and connect
Connect your webshop to your Klantenvertellen account via your unique API key.
- 3
Automatic invitations
An invitation is automatically scheduled for the customer with every order.
All about invitations
Which channels can I use to send invitations?
You send invitations via almost all communication channels: your email system, WhatsApp, SMS, Facebook and many others. This way you reach customers in their preferred way.
What is the Easy Click Module?
In the invitation email, customers can give a score with a single click. This lowers the barrier and increases the response rate by an average of 11%.
Can I see if my invitations are opened?
Yes. In the dashboard you can see the open and click-through rates of your invitations, including a day-by-day view, so you know exactly what works.
Can I personalize invitations?
You send a personalized invitation so customers immediately recognize that it comes from your company.
Does this work with my webshop platform?
We have ready-made integrations for, among others, Magento, WooCommerce, Shopify and Lightspeed. View all integration partners or use our API.